Refund and Returns Policy
Time Frame: You have 30 days from receiving the product to make a return.
Condition: The product must be unused, undamaged, and in its original packaging with all accessories and manuals.
Proof of Purchase: You need to show proof of purchase, like an order number or receipt.
Return Authorization: Contact us for a Return Authorization (RA) number before sending anything back.
Return Shipping: You pay for return shipping unless it’s our mistake or the product is defective.
Refund or Exchange: Choose between a refund or an exchange. Refunds go to your original payment method. Exchanges happen once we get the returned item and check it.
Damaged or Defective Products: If your product is damaged or defective, contact us immediately at firstname.lastname@example.org
Refusal of Returns: We can refuse returns that don’t follow our policy or show signs of misuse or damage.
Exceptions: Some products have special return policies or warranties. Check the product’s info or ask us.
Contact us at email@example.com to start a return or if you have questions. We’re here to help. Thanks for your support!